Returns & Exchanges
At Ariro Toys, we want you to be completely satisfied with your sustainable fashion choices, which is why we offer a 30-day window for returns on all unworn items. If your purchase doesn't fit perfectly or meet your expectations, our streamlined exchange process ensures a hassle-free experience.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the garments are in their original, unwashed condition.
- 3.Ship It Back
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Refund or Exchange
Once our warehouse team inspects the returned items, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.